Terms & Conditions
Terms & Conditions
1. Introduction
Welcome to qTook, an e-commerce platform operated by Endless Digital Private Limited (“Company”, “we”, “our”, or “us”).
These Terms & Conditions govern your access to and use of our website, services, and any purchases made through qTook.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our platform.
2. Eligibility
By using qTook, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information you provide is accurate, complete, and up to date.
You will use the website in compliance with applicable laws and these Terms & Conditions.
If you are using the platform on behalf of another person or business, you confirm that you are authorized to do so.
3. Products and Services
qTook provides an online platform for customers to browse and purchase products offered through our website.
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability are accurate. However, minor variations in colour, appearance, packaging, or presentation may occur.
All products are subject to availability. We reserve the right to update product information, discontinue products, or limit quantities where reasonably necessary and permitted by law.
4. Pricing and Payments
All prices displayed on qTook will be shown in the applicable currency, ordinarily Indian Rupees (INR).
Applicable taxes, delivery charges, and other fees will be displayed where required and, where applicable, before you confirm your order.
We reserve the right to correct pricing or listing errors, subject to applicable law and fair dealing requirements.
Orders may be processed through third-party payment service providers.
You agree to provide accurate billing and payment information.
An order is not considered successfully paid until the relevant payment is confirmed, except where a permitted alternative payment method applies.
If a payment is deducted but the order is not confirmed, please contact our support team at qTook.in@gmail.com with the relevant transaction details.
5. Orders and Order Acceptance
When you place an order, you are submitting a request to purchase the selected products.
You will receive an order confirmation or notification when your order has been recorded. An automated confirmation does not necessarily mean that the order has been finally accepted or dispatched.
We may decline or cancel an order where reasonably necessary, including in cases of suspected fraud, stock unavailability, incorrect listing information, payment failure, or delivery restrictions, subject to applicable law.
If payment has already been collected for an order that is cancelled, the applicable refund will be processed in accordance with our Refund Policy and applicable law.
6. Shipping and Delivery
We aim to deliver orders to the address provided during checkout within the estimated delivery period shown on the website or communicated to you.
Delivery timelines are estimates and may be affected by logistics delays, weather, public holidays, operational issues, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
Any applicable shipping charges and delivery restrictions will be communicated during checkout or through the relevant shipping information.
For further details, please refer to our Shipping Policy.
7. Cancellation, Returns, and Refunds
Order cancellations, returns, replacements, and refunds are subject to our published Cancellation & Refund Policy and Return Policy, where applicable.
Certain products may be subject to specific return or cancellation conditions because of their nature, hygiene requirements, customization, or other legitimate restrictions, provided these conditions are disclosed and comply with applicable law.
If a product is damaged, defective, incorrect, or not delivered as agreed, please contact qTook.in@gmail.com with your order details and supporting information.
Nothing in these Terms & Conditions is intended to limit any consumer rights available under applicable law.
8. User Accounts and Security
If you create an account on qTook, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account, subject to applicable law.
You agree to notify us promptly if you suspect unauthorized access to your account.
We reserve the right to suspend or restrict accounts where we reasonably believe there is fraud, misuse, a security risk, or a violation of these Terms & Conditions.
9. Acceptable Use
You agree not to:
Use the website for unlawful, fraudulent, or deceptive purposes.
Submit false, misleading, or unauthorized information.
Interfere with the security or operation of the platform.
Attempt unauthorized access to our systems, servers, or other users' accounts.
Upload malicious software or content that may harm the website or its users.
Copy, scrape, reproduce, or commercially exploit website content without authorization, except where permitted by law.
Misuse promotions, discount codes, payment facilities, or order processes.
We may take appropriate action in response to violations, subject to applicable law.
10. Intellectual Property
Unless otherwise stated, the qTook name, logos, website design, text, graphics, and other original website materials are owned by or licensed to Endless Digital Private Limited.
You may access and use the website for personal, lawful shopping purposes.
You may not reproduce, distribute, modify, publish, or commercially exploit our intellectual property without prior written permission, except where permitted by law.
Third-party trademarks and product images remain the property of their respective owners.
11. Third-Party Services
Our platform may use third-party services for payment processing, shipping, analytics, hosting, and other operational purposes.
Your use of third-party services may also be subject to the applicable terms and privacy policies of those providers.
We take reasonable steps to work with appropriate service providers, but we do not control every aspect of their independent services. Nothing in this section excludes liability where exclusion is not permitted by applicable law.
12. Privacy and Personal Information
Your use of qTook is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using the platform, you acknowledge that your information will be handled as described in that policy and in accordance with applicable law.
Please review the Privacy Policy available on our website.
13. Promotions and Offers
Promotional offers, discounts, coupon codes, and special campaigns may be subject to additional terms, eligibility requirements, validity periods, and usage limits.
Unless expressly stated otherwise, offers cannot be exchanged for cash or combined with other promotions.
We reserve the right to modify or discontinue promotions in accordance with their stated conditions and applicable law. Any changes will not override rights already accrued to customers under applicable law.
14. Limitation of Liability
To the extent permitted by applicable law, Endless Digital Private Limited shall not be liable for indirect or consequential losses arising from the use of the website that were not reasonably foreseeable.
We do not guarantee uninterrupted or error-free website operation at all times.
Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded or limited. Nothing here restricts statutory consumer rights or remedies available under applicable law.
15. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs directly arising from your unlawful use of the platform, fraud, or material violation of these Terms & Conditions.
This clause does not apply to the extent that a loss results from our own breach, negligence, or other conduct for which liability cannot lawfully be excluded.
16. Suspension and Termination
We may suspend or restrict access to qTook if necessary to protect the platform, prevent fraud, comply with legal obligations, or address violations of these Terms & Conditions.
Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue.
Termination or suspension will not affect rights or obligations that have already accrued under applicable law.
17. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our services, business operations, or legal requirements.
Updated terms will be published on this page with a revised effective date. Your continued use of qTook after an update will be subject to the revised terms, to the extent permitted by applicable law.
18. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of India.
Any dispute arising from the use of qTook shall be addressed through appropriate legal processes and competent courts or authorities in accordance with applicable law.
Nothing in this section prevents a consumer from exercising any right to approach a consumer commission, regulator, or other forum having jurisdiction under applicable law.
19. Contact Information
For questions, complaints, order-related concerns, or requests regarding these Terms & Conditions, please contact us:
Company: Endless Digital Private Limited
Brand: qTook
Email: qTook.in@gmail.com
Address: 169/63, Old Mambalam Road, Saidapet, Chennai – 600015, Tamil Nadu, India.
We will review your inquiry and respond within a reasonable period and within any applicable legal timelines.
20. Acceptance of Terms
By accessing or using qTook and placing orders through our platform, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them, subject to your rights under applicable law.
1. Introduction
Welcome to qTook, an e-commerce platform operated by Endless Digital Private Limited (“Company”, “we”, “our”, or “us”).
These Terms & Conditions govern your access to and use of our website, services, and any purchases made through qTook.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our platform.
2. Eligibility
By using qTook, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information you provide is accurate, complete, and up to date.
You will use the website in compliance with applicable laws and these Terms & Conditions.
If you are using the platform on behalf of another person or business, you confirm that you are authorized to do so.
3. Products and Services
qTook provides an online platform for customers to browse and purchase products offered through our website.
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability are accurate. However, minor variations in colour, appearance, packaging, or presentation may occur.
All products are subject to availability. We reserve the right to update product information, discontinue products, or limit quantities where reasonably necessary and permitted by law.
4. Pricing and Payments
All prices displayed on qTook will be shown in the applicable currency, ordinarily Indian Rupees (INR).
Applicable taxes, delivery charges, and other fees will be displayed where required and, where applicable, before you confirm your order.
We reserve the right to correct pricing or listing errors, subject to applicable law and fair dealing requirements.
Orders may be processed through third-party payment service providers.
You agree to provide accurate billing and payment information.
An order is not considered successfully paid until the relevant payment is confirmed, except where a permitted alternative payment method applies.
If a payment is deducted but the order is not confirmed, please contact our support team at qTook.in@gmail.com with the relevant transaction details.
5. Orders and Order Acceptance
When you place an order, you are submitting a request to purchase the selected products.
You will receive an order confirmation or notification when your order has been recorded. An automated confirmation does not necessarily mean that the order has been finally accepted or dispatched.
We may decline or cancel an order where reasonably necessary, including in cases of suspected fraud, stock unavailability, incorrect listing information, payment failure, or delivery restrictions, subject to applicable law.
If payment has already been collected for an order that is cancelled, the applicable refund will be processed in accordance with our Refund Policy and applicable law.
6. Shipping and Delivery
We aim to deliver orders to the address provided during checkout within the estimated delivery period shown on the website or communicated to you.
Delivery timelines are estimates and may be affected by logistics delays, weather, public holidays, operational issues, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
Any applicable shipping charges and delivery restrictions will be communicated during checkout or through the relevant shipping information.
For further details, please refer to our Shipping Policy.
7. Cancellation, Returns, and Refunds
Order cancellations, returns, replacements, and refunds are subject to our published Cancellation & Refund Policy and Return Policy, where applicable.
Certain products may be subject to specific return or cancellation conditions because of their nature, hygiene requirements, customization, or other legitimate restrictions, provided these conditions are disclosed and comply with applicable law.
If a product is damaged, defective, incorrect, or not delivered as agreed, please contact qTook.in@gmail.com with your order details and supporting information.
Nothing in these Terms & Conditions is intended to limit any consumer rights available under applicable law.
8. User Accounts and Security
If you create an account on qTook, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account, subject to applicable law.
You agree to notify us promptly if you suspect unauthorized access to your account.
We reserve the right to suspend or restrict accounts where we reasonably believe there is fraud, misuse, a security risk, or a violation of these Terms & Conditions.
9. Acceptable Use
You agree not to:
Use the website for unlawful, fraudulent, or deceptive purposes.
Submit false, misleading, or unauthorized information.
Interfere with the security or operation of the platform.
Attempt unauthorized access to our systems, servers, or other users' accounts.
Upload malicious software or content that may harm the website or its users.
Copy, scrape, reproduce, or commercially exploit website content without authorization, except where permitted by law.
Misuse promotions, discount codes, payment facilities, or order processes.
We may take appropriate action in response to violations, subject to applicable law.
10. Intellectual Property
Unless otherwise stated, the qTook name, logos, website design, text, graphics, and other original website materials are owned by or licensed to Endless Digital Private Limited.
You may access and use the website for personal, lawful shopping purposes.
You may not reproduce, distribute, modify, publish, or commercially exploit our intellectual property without prior written permission, except where permitted by law.
Third-party trademarks and product images remain the property of their respective owners.
11. Third-Party Services
Our platform may use third-party services for payment processing, shipping, analytics, hosting, and other operational purposes.
Your use of third-party services may also be subject to the applicable terms and privacy policies of those providers.
We take reasonable steps to work with appropriate service providers, but we do not control every aspect of their independent services. Nothing in this section excludes liability where exclusion is not permitted by applicable law.
12. Privacy and Personal Information
Your use of qTook is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using the platform, you acknowledge that your information will be handled as described in that policy and in accordance with applicable law.
Please review the Privacy Policy available on our website.
13. Promotions and Offers
Promotional offers, discounts, coupon codes, and special campaigns may be subject to additional terms, eligibility requirements, validity periods, and usage limits.
Unless expressly stated otherwise, offers cannot be exchanged for cash or combined with other promotions.
We reserve the right to modify or discontinue promotions in accordance with their stated conditions and applicable law. Any changes will not override rights already accrued to customers under applicable law.
14. Limitation of Liability
To the extent permitted by applicable law, Endless Digital Private Limited shall not be liable for indirect or consequential losses arising from the use of the website that were not reasonably foreseeable.
We do not guarantee uninterrupted or error-free website operation at all times.
Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded or limited. Nothing here restricts statutory consumer rights or remedies available under applicable law.
15. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs directly arising from your unlawful use of the platform, fraud, or material violation of these Terms & Conditions.
This clause does not apply to the extent that a loss results from our own breach, negligence, or other conduct for which liability cannot lawfully be excluded.
16. Suspension and Termination
We may suspend or restrict access to qTook if necessary to protect the platform, prevent fraud, comply with legal obligations, or address violations of these Terms & Conditions.
Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue.
Termination or suspension will not affect rights or obligations that have already accrued under applicable law.
17. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our services, business operations, or legal requirements.
Updated terms will be published on this page with a revised effective date. Your continued use of qTook after an update will be subject to the revised terms, to the extent permitted by applicable law.
18. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of India.
Any dispute arising from the use of qTook shall be addressed through appropriate legal processes and competent courts or authorities in accordance with applicable law.
Nothing in this section prevents a consumer from exercising any right to approach a consumer commission, regulator, or other forum having jurisdiction under applicable law.
19. Contact Information
For questions, complaints, order-related concerns, or requests regarding these Terms & Conditions, please contact us:
Company: Endless Digital Private Limited
Brand: qTook
Email: qTook.in@gmail.com
Address: 169/63, Old Mambalam Road, Saidapet, Chennai – 600015, Tamil Nadu, India.
We will review your inquiry and respond within a reasonable period and within any applicable legal timelines.
20. Acceptance of Terms
By accessing or using qTook and placing orders through our platform, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them, subject to your rights under applicable law.
