Terms and Condition

Terms and Conditions

FURRNOYA (Tandra Interior Private Limited)**  

Effective Date: 01.01.2025

Welcome to FURRNOYA, a brand under Tandra Interior Private Limited. These Terms and Conditions outline the rules and regulations for using our products, services, and website. By accessing or using our services, you agree to comply with these terms.  

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1. Definitions

- "We," "Us," "Our": Refers to FURRNOYA (Tandra Interior Private Limited).  

- "You," "Your": Refers to the customer, user, or visitor accessing our services.  

- "Products and Services": Refers to modular furniture, interior design services, and related offerings provided by FURRNOYA.  

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2. Use of Services

- You must be at least 18 years old or have parental/guardian consent to use our services.  

- You agree to provide accurate, current, and complete information when placing an order or signing up.  

- Unauthorized use of our services, website, or materials is strictly prohibited.  

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3. Orders and Payments

- Order Placement: Orders are processed upon confirmation of payment.  

- Pricing: All prices are listed in INR and may be subject to applicable taxes. We reserve the right to modify prices without prior notice.  

- Payment Terms: Payments can be made through approved methods (e.g., credit/debit cards, bank transfers, UPI). Orders will not be processed until payments are successfully received.  

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4. Shipping and Delivery

- Shipping Policy: Delivery timelines are estimates and may vary depending on location and order complexity.  

- Delays: FURRNOYA is not liable for delays caused by unforeseen circumstances (e.g., natural disasters, strikes).  

- Damaged Goods: Report any damages or discrepancies within 48 hours of delivery for replacement or resolution.  

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5. Returns and Refunds

- Eligibility: Returns are accepted only for manufacturing defects or damages during transit.  

- Timeline: Refund or replacement requests must be initiated within 7 days of receiving the product.  

- Conditions: Products must be unused and in original packaging. Customized items are non-returnable unless defective.  

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6. Intellectual Property

- All content, designs, trademarks, and materials on our website and products are the intellectual property of FURRNOYA.  

- Unauthorized reproduction, distribution, or modification of our materials is strictly prohibited.  

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7. Warranties and Liability

- Product Warranty: Our products come with a limited warranty against manufacturing defects. Specific terms will be provided with the product.  

- Disclaimer: FURRNOYA is not liable for misuse, improper installation (if not done by us), or unauthorized modifications to our products.  

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8. Privacy Policy 

By using our services, you agree to the collection and use of your information as outlined in our Privacy Policy.  

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9. Limitation of Liability

- FURRNOYA is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or products.  

- Our liability is limited to the amount paid by the customer for the product or service.  

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10. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.  

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11. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be communicated through our website or other official channels.  

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12. Contact Us

If you have any questions regarding these Terms and Conditions, please reach out to us:  

FURRNOYA (Tandra Interior Private Limited)

Email: [info@tandrainterior.in]  

Phone: [+91-8100456346, +91-9836514783]  

Address: [92/B, N.K Banerjee Street Rishra, Hooghly, West Bengal - 712248, India.]  

By using FURRNOYA’s products or services, you agree to adhere to these terms and conditions. Thank you for choosing FURRNOYA!