Shipping Policy

At RJN Bismi Chicken Centre, we make it easy to get fresh meat delivered to your home.

1. WhatsApp Ordering (Local 4km Radius) 

For customers living within 4km of our shop in VOC Nagar, you can order directly through WhatsApp for the fastest service.

 * WhatsApp Number: 8754919161 ( Https://wa.me/message/4KFSCUJDCZW6L1 )

 * Daily Rates: Check our WhatsApp Catalogue for today’s fresh prices.

 * Free Delivery: We offer Free Delivery on all WhatsApp orders above ₹250!

2. Ordering via Swiggy (Over 4km)

 * If you are located further than 4km from our shop, please find RJN Bismi Chicken Centre on the Swiggy app.

( https://www.swiggy.com/city/chennai/rjn-bismi-chicken-centre-george-town-rest1277485 )

 * Note: Swiggy delivery fees and terms will apply as per the app's policy.

3. Delivery Speed & Packaging

 * Timing: We aim to have your order at your door within 15 to 25 minutes.

 * Hygienic Packing: Every order is tightly wrapped and leak-proof to ensure cleanliness and freshness during the short journey to your home.

RJN Group.

Last Updated: December 17, 2025.

Return Policy

At RJN Bismi Chicken Centre, we take great pride in the quality and freshness of our poultry. Due to the perishable nature of our products and strict food safety regulations, we adhere to the following policy:

1. No Returns on Fresh Meat

 * Perishable Nature: Once fresh meat (Chicken, Nattu Kozhi, or Quail) leaves our shop or is delivered to your doorstep, it cannot be returned or exchanged.

 * Hygiene & Safety: To maintain our high hygiene standards, we cannot restock or resell any meat that has been handled outside of our controlled environment.

2. Order Discrepancies (WhatsApp Orders)

If you have ordered via WhatsApp (8754919161) and encounter an issue, please follow these steps:

 * Immediate Inspection: Please check your order immediately upon delivery.

 * Wrong Item: If the wrong product or cut was delivered, please inform the delivery partner instantly or message us on WhatsApp with a photo of the item.

 * Resolution: In the case of a genuine error on our part, we will provide a replacement or a store credit for your next purchase. Claims made more than 1 hour after delivery will not be entertained due to the fresh nature of the product.

3. Swiggy Orders

 * All orders placed through Swiggy are subject to Swiggy’s Return and Refund Policy.

 * If there is a missing item or a quality issue with a Swiggy order, please report the issue through the "Help" section of the Swiggy app for a resolution.

4. Quality Concerns

We guarantee the freshness of our meat at the time of sale.

 * Storage: We are not responsible for spoilage or quality deterioration caused by improper storage (failing to refrigerate below 4'C or delayed cooking after the purchase.

 * Feedback: We value your satisfaction. If you are unhappy with the quality, please share your feedback with us directly so we can ensure it doesn't happen again.

5. Cancellations

 * WhatsApp Orders: You can cancel an order only if it has not yet been cut or packed. Once the meat is processed by our butchers, the order cannot be cancelled.

 * Swiggy Orders: Cancellation is subject to Swiggy's specific cancellation window and fees.

RJN Bismi Chicken Centre

Market Road, VOC Nagar, Chennai, Tamil Nadu.

Last Updated: December 11, 2025